Designing DeliveryNow that we're moving from a product economy to a digital service economy, software is becoming critical for navigating our everyday lives. The quality of your service depends on how well it helps customers accomplish goals and satisfy needs. Service quality is not about designing capabilities, but about making—and keeping—promises to customers.
To help you improve customer satisfaction and create positive brand experiences, this pragmatic book introduces a transdisciplinary approach to digital service delivery. Designing a resilient service today requires a unified effort across front-office and back-office functions and technical and business perspectives. You'll learn how make IT a full partner in the ongoing conversations you have with your customers. ...
Node.js in PracticeYou've decided to use Node.js for your next project and you need the skills to implement Node in production. It would be great to have Node experts Alex Young and Marc Harter at your side to help you tackle those day-to-day challenges. With this book, you can!
Node.js in Practice is a collection of 115 thoroughly tested examples and instantly useful techniques guaranteed to make any Node application go more smoothly. Following a common-sense Problem/Solution format, these experience-fueled techniques cover important topics like event-based programming, streams, integrating external applications, and deployment. The abundantly annotated code makes the examples easy to follow, and techniques are organized into logical clusters, so it's a snap to find what you're looking for. ...
Learn Active Directory Management in a Month of LunchesAt the heart of your Windows network is Active Directory, the control center for administration, security, and other core management functions. If you're new to Active Directory administration—or if you find yourself unexpectedly thrust into that role - you'll need to get up to speed fast.
Learn Active Directory Management in a Month of Lunches is a hands-on tutorial designed for IT pros new to Active Directory. Without assuming previous administration experience, the book starts by walking you through the most important day-to-day system management tasks. You'll learn how to administer AD both from the GUI tools built into Windows and by using PowerShell at the command line. Along the way, you'll touch on best practices for managing user access, setting group policies, automating backups, and more. ...
R in Action, 2nd EditionR in Action, Second Edition presents both the R language and the examples that make it so useful for business developers. Focusing on practical solutions, the book offers a crash course in statistics and covers elegant methods for dealing with messy and incomplete data that are difficult to analyze using traditional methods. You'll also master R's extensive graphical capabilities for exploring and presenting data visually. And this expanded second edition includes new chapters on time series analysis, cluster analysis, and classification methodologies, including decision trees, random forests, and support vector machines. ...
Hadoop in Practice, 2nd EditionHadoop in Practice, Second Edition provides over 100 tested, instantly useful techniques that will help you conquer big data, using Hadoop. This revised new edition covers changes and new features in the Hadoop core architecture, including MapReduce 2. Brand new chapters cover YARN and integrating Kafka, Impala, and Spark SQL with Hadoop. You'll also get new and updated techniques for Flume, Sqoop, and Mahout, all of which have seen major new versions recently. In short, this is the most practical, up-to-date coverage of Hadoop available anywhere. ...
D3.js in ActionD3.js in Action is a practical tutorial for creating interactive graphics and data-driven applications using D3.js. You'll start with in-depth explanations of D3's out-of-the-box layouts, along with dozens of practical use cases that align with different types of visualizations. Then, you'll explore practical techniques for content creation, animation, and representing dynamic data—including interactive graphics and data streamed live over the web. The final chapters show you how to use D3's rich interaction model as the foundation for a complete web application. In the end, you'll be ready to integrate D3.js into your web development process and transform any site into a more engaging and sophisticated user experience. ...
Microsoft Mapping, 2nd EditionThis revised edition of Microsoft Mapping includes the latest details about SQL Server 2014 and the new 3D and Streetside-capable map control for Windows 10 applications. It contains updated chapters on Microsoft Azure and Power Map for Excel plus a new chapter on Bing Maps for Universal Windows. The book tells a story, from beginning to end, of planning and deploying a single geospatial application built using Microsoft technologies from end-to-end.
Readers are expected to have basic familiarity with the fundamentals of developing for Microsoft platforms (some understanding of basic SQL, C#, .NET, and WCF); as readers work through the book they will build on their existing skills so that they will be able to deploy geospatial applications for social networking, data collection, enterprise management, or other purposes. ...
Identity, Authentication, and Access Management in OpenStackKeystone - OpenStack's Identity service - provides secure controlled access to a cloud's resources. In OpenStack environments, Keystone performs many vital functions, such as authenticating users and determining what resources users are authorized to access.
Whether the cloud is private, public, or dedicated, access to cloud resources and security is essential. This practical guide to using Keystone provides detailed, step-by-step guidance to creating a secure cloud environment at the Infrastructure-as-a-Service layer - as well as key practices for safeguarding your cloud's ongoing security. ...
Padding, Borders, Outlines, and Margins in CSSThe ability to apply margins, borders, and padding to any web page element is one of the things that sets CSS so far above traditional markup. With this practical guide, you will not only learn how to use these properties to lay out your document, but also how to change and control the appearance of any element on the page.
Short and sweet, this short book is an excerpt from the upcoming fourth edition of CSS: The Definitive Guide. When you purchase either the print or the ebook edition of Padding, Borders, Outlines, and Margins in CSS, you'll receive a discount on the entire Definitive Guide once it's released. Why wait? Learn how to bring life to your web pages now. ...
C# 6.0 Cookbook, 4th EditionCompletely updated for C# 6.0, the new edition of this bestseller offers more than 150 code recipes to common and not-so-common problems that C# programmers face every day. More than a third of the recipes have been rewritten to take advantage of new C# 6.0 features. If you prefer solutions to general C# language instruction and quick answers to theory, this is your book.C# 6.0 Cookbook offers new recipes for asynchronous methods, dynamic objects, enhanced error handling, the Rosyln compiler, and more.
Each recipe in the book includes tested code that you can download from oreilly.com and reuse in your own applications, and each one includes a detailed discussion of how and why the underlying technology works. You don't have to be an experienced C# or .NET developer to use C# 6.0 Cookbook. You just have to be someone who wants to solve a problem now, without having to learn all the related theory first. ...