Cisco Unified Contact Center Enterprise (UCCE)
Cisco Unified Contact Center Enterprise (UCCE) integrates multiple components and can serve a wide spectrum of business requirements. In this book, Gary Ford, an experienced Cisco UCCE consultant brings together all the guidance you need to optimally configure and manage UCCE in any environment. The author shares in-depth insights covering both the enterprise and hosted versions of UCCE. He presents an administrator's view of how to perform key UCCE tasks and why they work as they do. He thoroughly addresses application configuration, agents, scripting, IVR, dial plans, UCM, error handling, reporting, metrics, and many other key topics. You'll find proven, standardized configuration examples that help eliminate errors and reduce downtime, step-by-step walkthroughs of several actual configurations, and thorough coverage of monitoring and troubleshooting UCCE systems. Cisco Unified Contact Center Enterprise (UCCE) is an indispensable resource to help you deploy and operate UCCE ...
Cisco Unified Contact Center Enterprise (UCCE) integrates multiple components and can serve a wide spectrum of business requirements. In this book, Gary Ford, an experienced Cisco UCCE consultant brings together all the guidance you need to optimally configure and manage UCCE in any environment. The author shares in-depth insights covering both the enterprise and hosted versions of UCCE. He presents an administrator's view of how to perform key UCCE tasks and why they work as they do. He thoroughly addresses application configuration, agents, scripting, IVR, dial plans, UCM, error handling, reporting, metrics, and many other key topics. You'll find proven, standardized configuration examples that help eliminate errors and reduce downtime, step-by-step walkthroughs of several actual configurations, and thorough coverage of monitoring and troubleshooting UCCE systems. Cisco Unified Contact Center Enterprise (UCCE) is an indispensable resource to help you deploy and operate UCCE ...
CLR via C#, 4th Edition
Dig deep and master the intricacies of the common language runtime, C#, and .NET development. Led by programming expert Jeffrey Richter, a longtime consultant to the Microsoft .NET team - you'll gain pragmatic insights for building robust, reliable, and responsive apps and components. Fully updated for .NET Framework 4.5 and Visual Studio 2012; Delivers a thorough grounding in the .NET Framework architecture, runtime environment, and other key topics, including asynchronous programming and the new Windows Runtime; Provides extensive code samples in Visual C# 2012; Features authoritative, pragmatic guidance on difficult development concepts such as generics and threading. ...
Dig deep and master the intricacies of the common language runtime, C#, and .NET development. Led by programming expert Jeffrey Richter, a longtime consultant to the Microsoft .NET team - you'll gain pragmatic insights for building robust, reliable, and responsive apps and components. Fully updated for .NET Framework 4.5 and Visual Studio 2012; Delivers a thorough grounding in the .NET Framework architecture, runtime environment, and other key topics, including asynchronous programming and the new Windows Runtime; Provides extensive code samples in Visual C# 2012; Features authoritative, pragmatic guidance on difficult development concepts such as generics and threading. ...
Data Science for Business
Written by renowned data science experts Foster Provost and Tom Fawcett, Data Science for Business introduces the fundamental principles of data science, and walks you through the "data-analytic thinking" necessary for extracting useful knowledge and business value from the data you collect. This guide also helps you understand the many data-mining techniques in use today. Based on an MBA course Provost has taught at New York University over the past ten years, Data Science for Business provides examples of real-world business problems to illustrate these principles. You'll not only learn how to improve communication between business stakeholders and data scientists, but also how participate intelligently in your company's data science projects. ...
Written by renowned data science experts Foster Provost and Tom Fawcett, Data Science for Business introduces the fundamental principles of data science, and walks you through the "data-analytic thinking" necessary for extracting useful knowledge and business value from the data you collect. This guide also helps you understand the many data-mining techniques in use today. Based on an MBA course Provost has taught at New York University over the past ten years, Data Science for Business provides examples of real-world business problems to illustrate these principles. You'll not only learn how to improve communication between business stakeholders and data scientists, but also how participate intelligently in your company's data science projects. ...
Direct3D Rendering Cookbook
The latest 3D graphics cards bring us amazing visuals in the latest games, from Indie to AAA titles. This is made possible on Microsoft platforms including PC, Xbox consoles, and mobile devices thanks to Direct3D - a component of the DirectX API dedicated to exposing 3D graphics hardware to programmers. Microsoft DirectX is the graphics technology powering all of today's hottest games. The latest version - DirectX 11 - features tessellation for film-like geometric detail, compute shaders for custom graphics effects, and improved multithreading for better hardware utilization. With it comes a number of fundamental game changing improvements to the way in which we render 3D graphics. ...
The latest 3D graphics cards bring us amazing visuals in the latest games, from Indie to AAA titles. This is made possible on Microsoft platforms including PC, Xbox consoles, and mobile devices thanks to Direct3D - a component of the DirectX API dedicated to exposing 3D graphics hardware to programmers. Microsoft DirectX is the graphics technology powering all of today's hottest games. The latest version - DirectX 11 - features tessellation for film-like geometric detail, compute shaders for custom graphics effects, and improved multithreading for better hardware utilization. With it comes a number of fundamental game changing improvements to the way in which we render 3D graphics. ...
Essential LINQ
LINQ is one of Microsoft's most exciting, powerful new development technologies. Essential LINQ is the first LINQ book written by leading members of Microsoft's LINQ and C# teams. Writing for architects, developers, and development managers, these Microsoft insiders share their intimate understanding of LINQ, revealing new patterns and best practices for getting the most out of it. ...
LINQ is one of Microsoft's most exciting, powerful new development technologies. Essential LINQ is the first LINQ book written by leading members of Microsoft's LINQ and C# teams. Writing for architects, developers, and development managers, these Microsoft insiders share their intimate understanding of LINQ, revealing new patterns and best practices for getting the most out of it. ...
Object-Oriented Programming with PHP5
Some basic objected-oriented features were added to PHP3; with PHP5 full support for object-oriented programming was added to PHP. Object-oriented programming was basically introduced to ease the development process as well as reduce the time of development by reducing the amount of code needed. OOP can greatly improve the performance of a properly planned and designed program. This book covers all the general concepts of OOP then shows you how to make use of OOP in PHP5, with the aid of an ample number of examples. ...
Some basic objected-oriented features were added to PHP3; with PHP5 full support for object-oriented programming was added to PHP. Object-oriented programming was basically introduced to ease the development process as well as reduce the time of development by reducing the amount of code needed. OOP can greatly improve the performance of a properly planned and designed program. This book covers all the general concepts of OOP then shows you how to make use of OOP in PHP5, with the aid of an ample number of examples. ...
Delphi Cookbook
With this book, you will gain valuable and practical knowledge of the latest functionalities of Delphi. Starting with the foundations, you will work on your VCL application, customize the TDBGrid, and configure your runtime class using RTTI. Going forward, you will build on this foundation and deploy FireMonkey to go cross-platform or even call FireMonkey from a VCL project, and you will fully understand how you can include Delphi on your server. Finally, you will use App Tethering, call Android and iOS SDK classes, and even use the Android TextToSpeech engine to add sounds to your phone! With this learning resource at your side, you will acquire all that a RAD Studio developer needs to know about Delphi in one complete, informative guide. ...
With this book, you will gain valuable and practical knowledge of the latest functionalities of Delphi. Starting with the foundations, you will work on your VCL application, customize the TDBGrid, and configure your runtime class using RTTI. Going forward, you will build on this foundation and deploy FireMonkey to go cross-platform or even call FireMonkey from a VCL project, and you will fully understand how you can include Delphi on your server. Finally, you will use App Tethering, call Android and iOS SDK classes, and even use the Android TextToSpeech engine to add sounds to your phone! With this learning resource at your side, you will acquire all that a RAD Studio developer needs to know about Delphi in one complete, informative guide. ...
Building a Home Security System with BeagleBone
One of the best kept secrets of the security industry is just how simple the monitoring hardware actually is - BeagleBone has all the computing power you need to build yourself an extremely sophisticated access control, alarm panel, and home automation and network intrusion-detection system. Security companies make a fortune each year by charging exorbitant fees to their customers. You will learn how easy it is to make an alarm system with Beaglebone. A company-maintained-and-monitored alarm system has its place - your dear old mum is probably not going to be creating her own system any time soon. But if you are reading this book, you are probably a builder or a hobbyist with all the skills required to do it yourself. With Building a Home Security System with BeagleBone, you will learn everything you need to know to develop your own state-of-the-art security system, all for less than a year's worth of monitoring charges from your local alarm company! ...
One of the best kept secrets of the security industry is just how simple the monitoring hardware actually is - BeagleBone has all the computing power you need to build yourself an extremely sophisticated access control, alarm panel, and home automation and network intrusion-detection system. Security companies make a fortune each year by charging exorbitant fees to their customers. You will learn how easy it is to make an alarm system with Beaglebone. A company-maintained-and-monitored alarm system has its place - your dear old mum is probably not going to be creating her own system any time soon. But if you are reading this book, you are probably a builder or a hobbyist with all the skills required to do it yourself. With Building a Home Security System with BeagleBone, you will learn everything you need to know to develop your own state-of-the-art security system, all for less than a year's worth of monitoring charges from your local alarm company! ...
Introducing Windows 8
Get a head start evaluating Window 8. Based on the Release Preview of the software, this guide introduces new features and capabilities, with scenario-based insights demonstrating how to plan for, deploy, and maintain Windows 8 in an enterprise environment. Network administrators will get an early, high-level view of these topics and more: Performance, reliability, and security features; Deployment options; Managing the new UI using; Group Policy and Windows PowerShell; Internet Explorer 10; Virtualization and cloud solutions; Microsoft Desktop Optimization Pack; Recovery features. ...
Get a head start evaluating Window 8. Based on the Release Preview of the software, this guide introduces new features and capabilities, with scenario-based insights demonstrating how to plan for, deploy, and maintain Windows 8 in an enterprise environment. Network administrators will get an early, high-level view of these topics and more: Performance, reliability, and security features; Deployment options; Managing the new UI using; Group Policy and Windows PowerShell; Internet Explorer 10; Virtualization and cloud solutions; Microsoft Desktop Optimization Pack; Recovery features. ...
Java EE 7 Essentials
Get up to speed on the principal technologies in the Java Platform, Enterprise Edition 7, and learn how the latest version embraces HTML5, focuses on higher productivity, and provides functionality to meet enterprise demands. Written by Arun Gupta, a key member of the Java EE team, this book provides a chapter-by-chapter survey of several Java EE 7 specifications, including WebSockets, Batch Processing, RESTful Web Services, and Java Message Service. You'll also get self-paced instructions for building an end-to-end application with many of the technologies described in the book, which will help you understand the design patterns vital to Java EE development. ...
Get up to speed on the principal technologies in the Java Platform, Enterprise Edition 7, and learn how the latest version embraces HTML5, focuses on higher productivity, and provides functionality to meet enterprise demands. Written by Arun Gupta, a key member of the Java EE team, this book provides a chapter-by-chapter survey of several Java EE 7 specifications, including WebSockets, Batch Processing, RESTful Web Services, and Java Message Service. You'll also get self-paced instructions for building an end-to-end application with many of the technologies described in the book, which will help you understand the design patterns vital to Java EE development. ...