Practical Zendesk Administration
Implementing Zendesk as part of your company's operations can be a time-consuming process. In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popular customer service software. You'll learn the purpose, benefits, and pitfalls of each Zendesk feature, with examples of how you can configure it to match your company's needs and processes. Through several real-world examples, you'll also discover how other companies use the product, so you can determine how best to put Zendesk's potential into practice for your business. ...
Implementing Zendesk as part of your company's operations can be a time-consuming process. In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popular customer service software. You'll learn the purpose, benefits, and pitfalls of each Zendesk feature, with examples of how you can configure it to match your company's needs and processes. Through several real-world examples, you'll also discover how other companies use the product, so you can determine how best to put Zendesk's potential into practice for your business. ...
LINQ to Objects Using C# 4.0
Using LINQ to Objects, .NET developers can write queries over object collections with the same deep functionality that was once available only with SQL and relational databases. Now, for the first time, developers have a comprehensive and authoritative guide to applying LINQ to Objects in real-world software. Microsoft MVP Troy Magennis introduces state-of-the-art techniques for working with in-memory collections more elegantly and efficiently - and writing code that is exceptionally powerful, robust, and flexible. ...
Using LINQ to Objects, .NET developers can write queries over object collections with the same deep functionality that was once available only with SQL and relational databases. Now, for the first time, developers have a comprehensive and authoritative guide to applying LINQ to Objects in real-world software. Microsoft MVP Troy Magennis introduces state-of-the-art techniques for working with in-memory collections more elegantly and efficiently - and writing code that is exceptionally powerful, robust, and flexible. ...
Modeling the Internet and the Web
Modeling the Internet and the Web covers the most important aspects of modeling the Web using a modern mathematical and probabilistic treatment. It focuses on the information and application layers, as well as some of the emerging properties of the Internet. Interdisciplinary in nature, Modeling the Internet and the Web will be of interest to students and researchers from a variety of disciplines including computer science, machine learning, engineering, statistics, economics, business, and the social sciences. ...
Modeling the Internet and the Web covers the most important aspects of modeling the Web using a modern mathematical and probabilistic treatment. It focuses on the information and application layers, as well as some of the emerging properties of the Internet. Interdisciplinary in nature, Modeling the Internet and the Web will be of interest to students and researchers from a variety of disciplines including computer science, machine learning, engineering, statistics, economics, business, and the social sciences. ...
Statistical Analysis with Excel For Dummies, 2nd Edition
What do you need to calculate? Manufacturing output? A curve for test scores? Sports stats? You and Excel can do it, and this non-intimidating guide shows you how. It demystifies the different types of statistics, how Excel functions and formulas work, the meaning of means and medians, how to interpret your figures, and more - in plain English. ...
What do you need to calculate? Manufacturing output? A curve for test scores? Sports stats? You and Excel can do it, and this non-intimidating guide shows you how. It demystifies the different types of statistics, how Excel functions and formulas work, the meaning of means and medians, how to interpret your figures, and more - in plain English. ...
Beginning Database Design
The perfect reference for programmers, administrators, or Web designers who are new to database development and are uncertain as to how to design and structure a database efficiently. Shows how to design and implement robust, scalable databases on any of the major relational database management systems, including Access, SQL Server, IBM DB2, MySQL, and Oracle. Covers all the key database design steps including modeling, normalization, SQL, denormalization, object-modeling, data warehousing, and performance. ...
The perfect reference for programmers, administrators, or Web designers who are new to database development and are uncertain as to how to design and structure a database efficiently. Shows how to design and implement robust, scalable databases on any of the major relational database management systems, including Access, SQL Server, IBM DB2, MySQL, and Oracle. Covers all the key database design steps including modeling, normalization, SQL, denormalization, object-modeling, data warehousing, and performance. ...
Beginning PhoneGap
Are you a web developer eager to move into the mobile space, but don't have the time to learn a new language? Then PhoneGap is what you've been waiting for. PhoneGap is a free and open source framework that allows you to create cross-platform applications using HTML, CSS, and JavaScript. Beginning PhoneGap shows you how to make it happen. After a brief review on installing and configuring PhoneGap, you quickly dive into using PhoneGap to build iOS, Android, and Blackberry applications. Each chapter provides an in-depth view of different components, and lets you master each through exercises before moving on to the next piece. By the end of the book, you'll be ready to create your own mobile applications. ...
Are you a web developer eager to move into the mobile space, but don't have the time to learn a new language? Then PhoneGap is what you've been waiting for. PhoneGap is a free and open source framework that allows you to create cross-platform applications using HTML, CSS, and JavaScript. Beginning PhoneGap shows you how to make it happen. After a brief review on installing and configuring PhoneGap, you quickly dive into using PhoneGap to build iOS, Android, and Blackberry applications. Each chapter provides an in-depth view of different components, and lets you master each through exercises before moving on to the next piece. By the end of the book, you'll be ready to create your own mobile applications. ...
Spring Integration in Action
Spring Integration in Action is an introduction and guide to enterprise integration and messaging using the Spring Integration framework. The book starts off by reviewing core messaging patterns, such as those used in transformation and routing. It then drills down into real-world enterprise integration scenarios using JMS, Web Services, filesystems, email, and more. You'll find an emphasis on testing, along with practical coverage of topics like concurrency, scheduling, system management, and monitoring. This book is accessible to developers who know Java. Experience with Spring and EIP is helpful but not assumed. ...
Spring Integration in Action is an introduction and guide to enterprise integration and messaging using the Spring Integration framework. The book starts off by reviewing core messaging patterns, such as those used in transformation and routing. It then drills down into real-world enterprise integration scenarios using JMS, Web Services, filesystems, email, and more. You'll find an emphasis on testing, along with practical coverage of topics like concurrency, scheduling, system management, and monitoring. This book is accessible to developers who know Java. Experience with Spring and EIP is helpful but not assumed. ...
Professional WordPress Plugin Development
As one of the most popular open source content management systems available today, WordPress boasts a framework that allows you to easily customize and extend it through plugins. This comprehensive book shows you how plugins work, reviews the tools and APIs in WordPress, and demonstrates how to extend the functionality of WordPress with plugins. The trio of authors provides a practical, solutions-based approach along with a collection of timely examples and plenty of code, all aimed at clearly explaining how to create a plugin file, work with users, integrate widgets, add menus and submenus, secure your plugins, and more. You will quickly come to understand how to develop custom plugins so that you can take WordPress to the next corporate and enterprise level. ...
As one of the most popular open source content management systems available today, WordPress boasts a framework that allows you to easily customize and extend it through plugins. This comprehensive book shows you how plugins work, reviews the tools and APIs in WordPress, and demonstrates how to extend the functionality of WordPress with plugins. The trio of authors provides a practical, solutions-based approach along with a collection of timely examples and plenty of code, all aimed at clearly explaining how to create a plugin file, work with users, integrate widgets, add menus and submenus, secure your plugins, and more. You will quickly come to understand how to develop custom plugins so that you can take WordPress to the next corporate and enterprise level. ...
Essential Skills for the Agile Developer
Agile has become today's dominant software development paradigm, but agile methods remain difficult to measure and improve. Essential Skills for the Agile Developer fills this gap from the bottom up, teaching proven techniques for assessing and optimizing both individual and team agile practices. Written by four principals of Net Objectives - one of the world's leading agile training and consulting firms - this book reflects their unsurpassed experience helping organizations transition to agile. It focuses on the specific actions and insights that can deliver the greatest design and programming improvements with economical investment. ...
Agile has become today's dominant software development paradigm, but agile methods remain difficult to measure and improve. Essential Skills for the Agile Developer fills this gap from the bottom up, teaching proven techniques for assessing and optimizing both individual and team agile practices. Written by four principals of Net Objectives - one of the world's leading agile training and consulting firms - this book reflects their unsurpassed experience helping organizations transition to agile. It focuses on the specific actions and insights that can deliver the greatest design and programming improvements with economical investment. ...
Learning Core Audio
Audio can affect the human brain in the most powerful and profound ways. Using Apple's Core Audio, you can leverage all that power in your own Mac and iOS software, implementing features ranging from audio capture to real-time effects, MP3 playback to virtual instruments, web radio to VoIP support. The most sophisticated audio programming system ever created, Core Audio is not simple. In Learning Core Audio, top Mac programming author Chris Adamson and legendary Core Audio expert Kevin Avila fully explain this challenging framework, enabling experienced Mac or iOS programmers to make the most of it. ...
Audio can affect the human brain in the most powerful and profound ways. Using Apple's Core Audio, you can leverage all that power in your own Mac and iOS software, implementing features ranging from audio capture to real-time effects, MP3 playback to virtual instruments, web radio to VoIP support. The most sophisticated audio programming system ever created, Core Audio is not simple. In Learning Core Audio, top Mac programming author Chris Adamson and legendary Core Audio expert Kevin Avila fully explain this challenging framework, enabling experienced Mac or iOS programmers to make the most of it. ...