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The Customer-Driven Culture: A Microsoft Story
The Customer-Driven Culture: A Microsoft Story

If you're striving to make products and services that your customers will love, then you'll need a customer-driven organization. As companies transform their businesses to meet the demands of the digital age, they find themselves grappling with uniquely human challenges. Organizational knowledge becomes siloed, employees move to safeguard their expertise, and customer data creates polarization and infighting between teams. All of these challenges widen the distance between the people who make your products and the customers who use them. To meet today's challenges, companies need to do more than build processes for customer-driven products. They need to create a customer-driven culture. With the help of his friend and mentor Monty Hammontree, Travis Lowdermilk takes readers through the cultural transformation of the Developer Division at Microsoft. This book shows readers how to "hack" their culture and reduce the distance between them and their customers' needs. It's a uniquely ...
Architecting for Scale, 2nd Edition
Architecting for Scale, 2nd Edition

Every day, companies struggle to scale critical applications. As traffic volume and data demands increase, these applications become more complicated and brittle, exposing risks and compromising availability. With the popularity of software as a service, scaling has never been more important. Updated with an expanded focus on modern architecture paradigms such as microservices and cloud computing, this practical guide provides techniques for building systems that can handle huge quantities of traffic, data, and demand—without affecting the quality your customers expect. Architects, managers, and directors in engineering and operations organizations will learn how to build applications at scale that run more smoothly and reliably to meet the needs of customers. Learn how scaling affects the availability of your services, why that matters, and how to improve it; Dive into a modern service-based application architecture that ensures high availability and reduces the effects of ser ...
Cognitive Virtual Assistants Using Google Dialogflow
Cognitive Virtual Assistants Using Google Dialogflow

Follow a step-by-step, hands-on approach to building production-ready enterprise cognitive virtual assistants using Google Dialogflow. This book provides an overview of the various cognitive technology choices available and takes a deep dive into cognitive virtual agents for handling complex real-life use cases in various industries such as travel and weather. You'll delve deeper into the advanced features of cognitive virtual assistants implementing features such as input/output context, follow-up intents, actions and parameters, and handling complex multiple intents. You'll learn how to integrate with third-party messaging platforms by integrating your cognitive bot with Facebook messenger. You'll also integrate with third-party APIs to enrich your cognitive bots using webhooks. Cognitive Virtual Assistants Using Google Dialogflow takes the complexity out of the cognitive platform and provides rich guidance which you can use when developing your own cognitive bots. The book cov ...
Beginning Microsoft Power BI
Beginning Microsoft Power BI

Analyze company data quickly and easily using Microsoft's powerful data tools. Learn to build scalable and robust data models, clean and combine different data sources effectively, and create compelling and professional visuals. Beginning Power BI is a hands-on, activity-based guide that takes you through the process of analyzing your data using the tools that that encompass the core of Microsoft's self-service BI offering. Starting with Power Query, you will learn how to get data from a variety of sources, and see just how easy it is to clean and shape the data prior to importing it into a data model. Using Power BI tabular and the Data Analysis Expressions (DAX), you will learn to create robust scalable data models which will serve as the foundation of your data analysis. From there you will enter the world of compelling interactive visualizations to analyze and gain insight into your data. You will wrap up your Power BI journey by learning how to package and share your reports an ...
Real-World Software Development
Real-World Software Development

Explore the latest Java-based software development techniques and methodologies through the project-based approach in this practical guide. Unlike books that use abstract examples and lots of theory, Real-World Software Development shows you how to develop several relevant projects while learning best practices along the way. With this engaging approach, junior developers capable of writing basic Java code will learn about state-of-the-art software development practices for building modern, robust and maintainable Java software. You'll work with many different software development topics that are often excluded from software develop how-to references. Featuring real-world examples, this book teaches you techniques and methodologies for functional programming, automated testing, security, architecture, and distributed systems. ...
The PHP Workshop
The PHP Workshop

You already know you want to learn PHP 7, and a smarter way to learn PHP development is to learn by doing. The PHP Workshop focuses on building up your practical skills so that you can develop cutting-edge, high-performance web applications. It's ideal if you're looking to work with an existing application, or even develop your own side project with a PHP framework like Laravel. You'll learn from real examples that lead to real results. Throughout The PHP Workshop, you'll take an engaging step-by-step approach to understanding PHP development. You won't have to sit through any unnecessary theory. If you're short on time you can jump into a single exercise each day or spend an entire weekend learning about third-party libraries. It's your choice. Learning on your terms, you'll build up and reinforce key skills in a way that feels rewarding. Every physical print copy of The PHP Workshop unlocks access to the interactive edition. With videos detailing all exercises and activities, y ...
Practical Statistics for Data Scientists, 2nd Edition
Practical Statistics for Data Scientists, 2nd Edition

Statistical methods are a key part of data science, yet few data scientists have formal statistical training. Courses and books on basic statistics rarely cover the topic from a data science perspective. The second edition of this popular guide adds comprehensive examples in Python, provides practical guidance on applying statistical methods to data science, tells you how to avoid their misuse, and gives you advice on what's important and what's not. Many data science resources incorporate statistical methods but lack a deeper statistical perspective. If you're familiar with the R or Python programming languages and have some exposure to statistics, this quick reference bridges the gap in an accessible, readable format. With this book, you'll learn: Why exploratory data analysis is a key preliminary step in data science; How random sampling can reduce bias and yield a higher-quality dataset, even with big data; How the principles of experimental design yield definitive answers to ...
97 Things Every Scrum Practitioner Should Know
97 Things Every Scrum Practitioner Should Know

Improve your understanding of Scrum through the proven experience and collected wisdom of experts around the world. Based on real-life experiences, the 97 essays in this unique book provide a wealth of knowledge and expertise from established practitioners who have dealt with specific problems and challenges with Scrum. You'll find out more about the rules and roles of this framework, as well as tactics, strategies, specific patterns to use with Scrum, and stories from the trenches. You'll also gain insights on how to apply, tune, and tweak Scrum for your work. This guide is an ideal resource for people new to Scrum and those who want to assess and improve their understanding of this framework. - "Scrum Is Simple. Just Use It As Is.," Ken Schwaber - "The 'Standing Meeting,'" Bob Warfield - "Specialization Is for Insects," James O. Coplien - "Scrum Events Are Rituals to Ensure Good Harvest," Jasper Lamers - "Servant Leadership Starts from Within," Bob Galen - "Agile Is Mor ...
Programming Persistent Memory
Programming Persistent Memory

Beginning and experienced programmers will use this comprehensive guide to persistent memory programming. You will understand how persistent memory brings together several new software/hardware requirements, and offers great promise for better performance and faster application startup times - a huge leap forward in byte-addressable capacity compared with current DRAM offerings. This revolutionary new technology gives applications significant performance and capacity improvements over existing technologies. It requires a new way of thinking and developing, which makes this highly disruptive to the IT/computing industry. The full spectrum of industry sectors that will benefit from this technology include, but are not limited to, in-memory and traditional databases, AI, analytics, HPC, virtualization, and big data. Programming Persistent Memory describes the technology and why it is exciting the industry. It covers the operating system and hardware requirements as well as how to c ...
MOS Study Guide for Microsoft Word Expert Exam MO-101
MOS Study Guide for Microsoft Word Expert Exam MO-101

Demonstrate your expert-level competency with Microsoft Word! Designed to help you practice and prepare for Microsoft Office Specialist: Word Expert (Word and Word 2019) certification, this official Study Guide delivers: In-depth preparation for each MOS objective; Detailed procedures to help build the skills measured by the exam; Hands-on tasks to practice what you've learned; Ready-made practice files. Sharpen the skills measured by these objectives: Manage Document Options and Settings; Use Advanced Editing and Formatting Features; Create Custom Document Elements; Use Advanced Word Features. ...
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