The Customer-Driven Culture: A Microsoft StoryIf you're striving to make products and services that your customers will love, then you'll need a customer-driven organization. As companies transform their businesses to meet the demands of the digital age, they find themselves grappling with uniquely human challenges. Organizational knowledge becomes siloed, employees move to safeguard their expertise, and customer data creates polarization and infighting between teams. All of these challenges widen the distance between the people who make your products and the customers who use them.
To meet today's challenges, companies need to do more than build processes for customer-driven products. They need to create a customer-driven culture.
With the help of his friend and mentor Monty Hammontree, Travis Lowdermilk takes readers through the cultural transformation of the Developer Division at Microsoft. This book shows readers how to "hack" their culture and reduce the distance between them and their customers' needs. It's a uniquely ...
Lean AIHow can startups successfully scale customer acquisition and revenue growth with a Lean team? Out-of-the-box acquisition solutions from Facebook, Google, and others provide a good start, but the companies that can tailor those solutions to meet their specific needs, objectives, and goals will come out winners. But that hasn't been an easy task - until now.
With this practical book, author Lomit Patel shows you how to use AI and automation to provide an operational layer atop those acquisition solutions to deliver amazing results for your company. You'll learn how to adapt, customize, and personalize cross-channel user journeys to help your company attract and retain customers - to usher in the new age of Autonomous Marketing.
Learn how AI and automation can support the customer acquisition efforts of a Lean Startup; Dive into Customer Acquisition 3.0, an initiative for gaining and retaining customers; Explore ways to use AI for marketing purposes; Understand the key metrics for d ...
Building Machine Learning Powered ApplicationsLearn the skills necessary to design, build, and deploy applications powered by machine learning (ML). Through the course of this hands-on book, you'll build an example ML-driven application from initial idea to deployed product. Data scientists, software engineers, and product managers - including experienced practitioners and novices alike - will learn the tools, best practices, and challenges involved in building a real-world ML application step by step.
Author Emmanuel Ameisen, an experienced data scientist who led an AI education program, demonstrates practical ML concepts using code snippets, illustrations, screenshots, and interviews with industry leaders. Part I teaches you how to plan an ML application and measure success. Part II explains how to build a working ML model. Part III demonstrates ways to improve the model until it fulfills your original vision. Part IV covers deployment and monitoring strategies.
This book will help you: Define your product goal and set up ...
Fundamentals of Software ArchitectureSalary surveys worldwide regularly place software architect in the top 10 best jobs, yet no real guide exists to help developers become architects. Until now. This book provides the first comprehensive overview of software architecture's many aspects. Aspiring and existing architects alike will examine architectural characteristics, architectural patterns, component determination, diagramming and presenting architecture, evolutionary architecture, and many other topics.
Mark Richards and Neal Ford - hands-on practitioners who have taught software architecture classes professionally for years - focus on architecture principles that apply across all technology stacks. You'll explore software architecture in a modern light, taking into account all the innovations of the past decade.
This book examines:
Architecture patterns: The technical basis for many architectural decisions;
Components: Identification, coupling, cohesion, partitioning, and granularity;
Soft skills: Effective t ...
MongoDB: The Definitive Guide, 3rd EditionManage your data with a system designed to support modern application development. Updated for MongoDB 4.2, the third edition of this authoritative and accessible guide shows you the advantages of using document-oriented databases. You'll learn how this secure, high-performance system enables flexible data models, high availability, and horizontal scalability.
Authors Shannon Bradshaw, Eoin Brazil, and Kristina Chodorow provide guidance for database developers, advanced configuration for system administrators, and use cases for a variety of projects. NoSQL newcomers and experienced MongoDB users will find updates on querying, indexing, aggregation, transactions, replica sets, ops management, sharding and data administration, durability, monitoring, and security.
In six parts, this book shows you how to: Work with MongoDB, perform write operations, find documents, and create complex queries; Index collections, aggregate data, and use transactions for your application; Configure a ...
Cloud FinOpsApplying traditional spend management processes to the cloud will lead to companies losing control of costs and interrupting innovation. Whether you're new to managing cloud spend or a seasoned pro, this book will clarify the often misunderstood workings of cloud billing. You'll learn expert strategies for creating a culture of cloud cost management.
Drawing on real-world examples of successes and failures of large-scale cloud spenders, this book outlines a road map for building a culture of Cloud FinOps in your organization. Beginning with fundamental cloud billing concepts, tech execs, finance teams, DevOps leaders, and FinOps practitioners will learn how to build an efficient and effective FinOps machine.
Learn how the cloud works when it comes to financial management; Set up a FinOps team and build a framework for making spend efficiency a priority; Examine the anatomy of a cloud bill and learn how to manage it; Get operational recipes for maximizing cloud efficiency; Motivat ...
Introducing Python, 2nd EditionEasy to understand and fun to read, this updated edition of Introducing Python is ideal for beginning programmers as well as those new to the language. Author Bill Lubanovic takes you from the basics to more involved and varied topics, mixing tutorials with cookbook-style code recipes to explain concepts in Python 3. End-of-chapter exercises help you practice what you've learned.
You'll gain a strong foundation in the language, including best practices for testing, debugging, code reuse, and other development tips. This book also shows you how to use Python for applications in business, science, and the arts, using various Python tools and open source packages. ...
Practical Time Series AnalysisTime series data analysis is increasingly important due to the massive production of such data through the internet of things, the digitalization of healthcare, and the rise of smart cities. As continuous monitoring and data collection become more common, the need for competent time series analysis with both statistical and machine learning techniques will increase.
Covering innovations in time series data analysis and use cases from the real world, this practical guide will help you solve the most common data engineering and analysis challenges
in time series, using both traditional statistical and modern machine learning techniques. Author Aileen Nielsen offers an accessible, well-rounded introduction to time series in both R and Python that will have data scientists, software engineers, and researchers up and running quickly.
You'll get the guidance you need to confidently: Find and wrangle time series data; Undertake exploratory time series data analysis; Store temporal data ...
Hands-On Machine Learning with Scikit-Learn, Keras, and TensorFlow, 2nd EditionThrough a series of recent breakthroughs, deep learning has boosted the entire field of machine learning. Now, even programmers who know close to nothing about this technology can use simple, efficient tools to implement programs capable of learning from data. This practical book shows you how.
By using concrete examples, minimal theory, and two production-ready Python frameworks - Scikit-Learn and TensorFlow - author Aurélien Géron helps you gain an intuitive understanding of the concepts and tools for building intelligent systems. You'll learn a range of techniques, starting with simple linear regression and progressing to deep neural networks. With exercises in each chapter to help you apply what you've learned, all you need is programming experience to get started.
Explore the machine learning landscape, particularly neural nets; Use Scikit-Learn to track an example machine-learning project end-to-end; Explore several training models, including support vector machines, deci ...
Data Science from Scratch, 2nd EditionTo really learn data science, you should not only master the tools - data science libraries, frameworks, modules, and toolkits - but also understand the ideas and principles underlying them. Updated for Python 3.6, this second edition of Data Science from Scratch shows you how these tools and algorithms work by implementing them from scratch.
If you have an aptitude for mathematics and some programming skills, author Joel Grus will help you get comfortable with the math and statistics at the core of data science, and with the hacking skills you need to get started as a data scientist. Packed with new material on deep learning, statistics, and natural language processing, this updated book shows you how to find the gems in today's messy glut of data.
Get a crash course in Python; Learn the basics of linear algebra, statistics, and probability - and how and when they're used in data science; Collect, explore, clean, munge, and manipulate data; Dive into the fundamentals of machine ...
Design for How People ThinkUser experience doesn't happen on a screen; it happens in the mind, and the experience is multidimensional and multisensory. This practical book will help you uncover critical insights about how your customers think so you can create products or services with an exceptional experience.
Corporate leaders, marketers, product owners, and designers will learn how cognitive processes from different brain regions form what we perceive as a singular experience. Author John Whalen shows you how anyone on your team can conduct "contextual interviews" to unlock insights. You'll then learn how to apply that knowledge to design brilliant experiences for your customers.
Learn about the "six minds" of user experience and how each contributes to the perception of a singular experience; Find out how your team - without any specialized training in psychology - can uncover critical insights about your customers' conscious and unconscious processes; Learn how to immediately apply what you've learne ...